How to Choose the Right Roofing Contractor

Replacing your roof is a big deal. It is a major investment in your home and therefore imperative to have the job done right the first time. Choosing the right roofing contractor can ensure your job is completed with skill and care.

Here is a checklist for selecting a qualified roofer:

  1. Get local referrals. There is less chance of potential issues or scams when you choose a contractor from your community. They are more familiar with local rules and code regulations and have a relationship with the crews and suppliers in the area.

Storm Guard serves Craven County, as well as Jones, Onslow, Pender, Pamlico, Pitt, Wayne, Lenoir, Greene, Duplin, and Wilson. For local testimonials please log into our website.

  1. Look for manufacturer designations. Manufacturer designations are considered a badge of honor because the contractor must pass certain minimum requirements to be factory certified.

Storm Guard is certified as a CertainTeed Shinglemaster and a Preferred Contractor with Owens Corning.  Storm Guard has also won BEST of the BEST awards from the New Bern Sun Journal contest two years in a row.

  1. Research Better Business Bureau (BBB) ratings. Some out of town contractors blow in right after a storm looking for work. Check them out on the BBB website and make sure they have a good score.

Storm Guard is an A+++ Better Business Bureau accredited business.

  1. Get an extensive warranty. Not all contractors offer manufacturer warranties that include materials and labor. If a contractor installs the roof incorrectly, it may take months or years for the damage to show up—and insurance will not pay for it. If the contractor will not fix it (or worse, has gone out of business), your only recourse is to pay for their mistake yourself.

Storm Guard offers a Five Year Craftsmanship Warranty on all jobs.  Additionally, Storm Guard can offer non prorated manufactures warranty of up to 50 years through our relationships with Certainteed and Owens Corning.  

  1. Clean up. The roofer is responsible for hauling away the old roof materials. Roofing can leave many nails and debris in your driveway and yard, make sure they are removed.

Storm Guard is meticulous in keeping your property clean and will follow up to ensure all debris is deposed of.

  1. Check for proper licensing and insurance. The contractor should have insurance for all employees and subcontractors and be able to provide a copy of their insurance certificate.

Storm Guard carries full Business Liability and Workman’s Comp Insurance.  Additionally, we are a licensed general contractor in the State of NC.   

  1. Pay your deductible. Check with your insurance company. The insurance deductible is the responsibility of the insured, and the contractor should reflect that in the quote without inflating the estimate to cover all or part of the deductible.

Storm Guard will work with you and your insurance company to get your claim covered. If insurance will not pay for everything, we will provide a reasonable quote for your out-of-pocket expenses and can offer competitive financing to help make your project affordable.

  1. Know your material choices. A contractor who does not offer you different shingle options is not looking out for your best interest. The style and color of the shingles you install can affect the resale value of your home.

Your Storm Guard customer representative will provide samples and work with you to choose the best color and style of shingles for you roof.

  1. Ask how long the company has been in business. After a few years they have usually established their business practices and have a good understanding of the roofing systems.

Storm Guard has been in business since 2003 with locations through the US.

  1. A permanent place of business. Your safest bet will be with a roofing contractor that has a physical business office, phone, tax ID, a business license and is bonded.

Storm Guard is located at 1916 Unit #8 S Glenburnie Rd., New Bern, NC 28562.

Contact Us Today: 252-389-8189. Tax ID and business license are posted in our office.

  1. Review the written estimate. Document when the project will start, when it is estimated to be completed, and when payments is due. (Do not pay in full up front).

You will be provided a written quote and a Storm Guard rep will review the estimate with you.

  1. Check Availability. If your roof needs attention now, it is not going to make sense to go with a company that is booked until the end of the season.

When Storm Guard can start your project depends on several factors, including the extent of your project, weather conditions, and building permit requirements. Typically, projects start within 1-2 weeks of booking.

  1. Get multiple quotes. Get multiple quotes from different roof contractors and compare the details of the bid. The cheapest is NOT usually the best. But neither is the most expensive. Understand what you are buying.

We will be happy to discuss pricing and scope with you. You need to make sure that if you get another quote that is lower than ours, that you are getting the same quality and materials. If your project is being paid for by your insurance company, there is no benefit to you in going with the contractor with a lower price. Your deductible will be the same regardless, and what ever money that contractor is saving on the project will be from cutting corners and using lower quality materials.